About This Course
Design thinking challenges traditional policy formulation / decision-making with a view to empathizing with the users (citizens) and uncovering their unmet needs. Design thinking achieves this by understanding the beliefs, values, motivations, behaviors, pains, gains and challenges of citizens (users) and provides innovative solutions. Citizens are becoming more alive to their responsibilities as partners in development but their needs are still conveyed as message fragments via random communication platforms. Design Thinking provides the tools to tease out hidden needs of citizens/users in a coherent manner.
At the end of this course, participants will be able to:
• Outline the mindset adjustments for a Design Thinker
• Mention the differences between Design Thinking and conventional problem solving
• Explain the importance of uncovering citizens/end-user’ unmet, unarticulated and undermet needs
• Enumerate the methods, tools and activities needed from framing-up the design challenge to getting it to the decision makers for implementation/users.
• Describe how the various tools, techniques and templates are applied to deliver users’ needs
• Explain how innovative solutions rooted in people’s actual needs are formulated
• Outline how Design Thinking works in the organization
- Passion for entrepreneurship
- Basic business concepts
- This course is designed for organisations or firms that seek multiple choices for problem solving.
- Those who seek different scenarios to facilitate informed decisions and optimize resources.
- Participants should include:
- • Public Sector Executives and Managers
- • Executives and managers from NGOs
- • Leaders who are driving change
- • Industry Leaders and their teams
- • Influencers who are curious to discover novel collaborative approaches