MASTERING NEGOTIATIONS & CONFLICT HANDLING

Teacher

COURSE DESCRIPTION

This programme will identify various negotiation styles and when to use each one. Many of the features of negotiations are common to a wide range of contexts. The purpose of this programme will be to assist you to become a better all-round negotiator. You will have an opportunity to practice your negotiation skills as they are embedded in the principles learned through the programme. Conflict occurs in every social system when expectations differ between certain members, if handled effectively it can be a learning opportunity for the organization, if handled poorly the stability of the organization could come under threat.

LEARNING OUTCOMES

The Art of Negotiation
Planning for the Negotiation
Opening Negotiations and Creating Rapport
Influencing the Outcomes of Your Negotiation
Overcoming Barriers and Closing the Deal
Identifying Tension
Understanding & Recognizing Conflict.
Avoidance and Accommodation.

WHO SHOULD ATTEND?

Senior administrators in MDAs
Business Managers in the private sector
Officers of the various arms of the armed forces

CERTIFICATION

Kaduna Business School’s professional certificates of proficiency are designed to help professionals enhance their job performance and marketability in their respective fields. Our certificates issued after an educational process designed to offer individuals knowledge. These certificates are designed for both newcomers to the industry as well as seasoned professionals.

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Course Features

Lectures 0
Quizzes 0
Duration 60 hours
Skill level Expert
Language English
Students 50
Assessments Yes

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Dahiru Sani

Dr Dahiru Sani is the founder of the Kaduna Business School on the crest of a sterling career in the Nigerian banking industry. He holds a PhD in Finance and in addition to several certifications, he is a Harvard Alumnus of the distinguished Leadership Programme Making Markets Work (2004). Dr. Sani has spent the last 15 years with Corporate Leaders, designing and implementing change programmes and also working with Entrepreneurs on raising Entrepreneurial Finance.A multilingual, a distinguished corporate executive and successful entrepreneur; he has held senior positions in the French Multinational Auto Manufacturer Peugeot Automobile. He later made his mark again in the Nigerian Banking circles at Fidelity Bank, Unity Bank and the United Bank for Africa (UBA).He advices numerous leading organizations, he is also a consultant to several public sector organizations. He is an accredited trainer by the Center Management Development in Nigeria (CMD) and the European Council for Business Competence in Vienna.