CARING FOR CITIZENS AS CUSTOMERS
Caring for Citizens As Customers - The government provides indirect services to all citizens and residents, it also delivers direct services to specific individuals...
MIDDLE MANAGEMENT DEVELOPMENT PROGRAMME
Middle Management Development Programme - The “middle line” of your organization is its engine room and workhorse; few organizations in any sector can succeed...
MASTERING NEGOTIATIONS & CONFLICT HANDLING
Mastering Negotiations & Conflict Handling - This programme will identify various negotiation styles and when to use each one. Many of the features of...
PUBLIC SECTOR INNOVATION
Public Sector Innovation - Innovation is needed in every sector and innovativeness in one sector can ultimately spin-off to others. Participants for this course...
ADVANCED LEADERSHIP PROGRAMME
Advanced Leadership Programme - (The Public Policy Framework) course is designed to regulate the emotional response and bridge the knowledge gap occasioned by...